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Student Services Officers Full-time Job

Apr 6th, 2023 at 10:33   Customer Service and Consultant   Sydney   515 views Reference: 59
Job Details

Student Services Officers

 

Macquarie Grammar School is an independent fully comprehensive, co-educational grammar school from Years 7 – 12, located in the Sydney CBD. It is seeking a Student Services Officer to support the administration and admissions of both domestic and international students. You will be the first contact person for students, parents and guardians.

Primary duties: 

- Monitoring student attendance and management of critical attendance records 

- Communicating with parents/guardians/homestays of student absenteeism via email, telephone and other forms of communications. 

- Handling incoming phone and walk in enquiries - Regular updating and maintaining of student records in the computer management system and paper files. 

- Performing student pre-enrolments, orientation, reception duties and other student related duties. 

- Confirming and processing student commencement and enrolment cancellation - Processing and issuing: warning letters, enrolment cancellation and school transfer, and extension requests. 

- Generating reports from the student management system and PRISMS, and assisting the Operations Manager. 

- Data entry of the school timetable into the school management system and confirming the information with the Head of Student Welfare and Operations. 

- Ensuring all student files are compliant with NSW Schools Registration and Accreditation requirements. 

- Formulating and editing the School Newsletter.

 

Secondary duties: 

- Assisting with all school events 

- Providing support and coordinating Homestay arrangements. 

- Providing support and coordinating Guardianship arrangements. 

- Cross-checking the student overseas Health Care (OSHC) record with the Admissions Officer 

- Uploading information to MySchoolBag and website - Creating new employee’s profile in the system 

- Updating and maintaining staff and contractors’ contacts

 

To be successful you will have: 

- Previous experience in a similar role - Knowledge of PRISMS, ESOS Act of 2000 and student welfare for under 18s. 

- Superior written and verbal communication skills. 

- Attention to detail and effective time management 

- The ability to generate Excel reports. 

- The capacity to work autonomously and capable of working in a dynamic team environment 

- Ability to speak another language, preferably Korean, Vietnamese, Japanese, Thai and Indonesian

Company Description
School Statement
Macquarie Grammar School is Sydney CBDs only fully comprehensive, secular, independent, Yrs7-12 High School. Located just by the Queen Victorias Building, on Clarence Street, the School boasts an HSC-focussed curriculum with a strong emphasis on academic studies that will lead to students attaining an ATAR (Australian Tertiary Admission Rank) with less stress and a more focused approach. The booming population in Sydneys CBD and inner suburbs has lead to a squeeze on local schools, leaving frustrated families stuck on long waiting lists, to access independent alternatives. Macquarie Grammar School favours a co-educational learning model with a 21st century outlook which is secular, co-educational, and open to all.
Founded in 2004, the Schools mission is to provide an academic-based curriculum and prepare students for the Higher School Certificate (HSC), pre-vocational and University Education, and the workplace, by providing quality education to our students and fostering an enjoyment of and respect for learning. We value every student and have a respect for cultural diversity and inclusiveness.
Teaching and learning takes place in a nurturing, student-centred, caring, and safe environment, where every effort is made to cultivate the individuals potential.
We welcome freedom of expression that will foster the growth of all within the School. Fees are kept to a minimum because we utilise our Citys World-Class facilities.
Gratitude is the most exquisite form of courtesy.
Jacques Maritain
Our School has gained a reputation as being friendly, and engenders a culture that is harmonious and caring. MGS has cultivated a culture of belonging and an attitude of gratitude. Our HSC graduates have consistently enabled Macquarie Grammar School to be included on the HSC Honour Roll, Mathematics Merit List, and the Board of Studies NSW Distinguished Achievers List, since our conception. The majority of graduates choose to articulate to further tertiary studies.
Statement of Core Values
Macquarie Grammar School practices the following values for Australian Schooling articulated in the National Framework for Values Education in Australian Schools that underpin the activities, actions, and behaviours within its community.
Care and Compassion
Care for self and others
Doing Your Best
Seek to accomplish something worthy and admirable, try hard for a just society.
Freedom
Enjoy all the rights and privileges of Australian citizenship free from unnecessary interference or control, and stand up for the rights of others.
Honesty and trustworthiness
Be honest, sincere and seek the truth.
Integrity
Act in accordance with principles of moral and ethical conduct; ensure consistency between words and deeds.
Respect
Treat others with consideration and regard, respect another persons point of view.
Responsibility
Be accountable for ones own actions, resolve differences in constructive, non- violent and peaceful ways, contribute to society and to civic life, take care of the environment.
Understanding, Tolerance and Inclusion
Be aware of others and their cultures, accept diversity within a democratic society, being included and including others.