Education Counsellor (Melbourne office) Full-time Job
May 11th, 2023 at 03:20 Customer Service and Consultant Melbourne 0.9K views Reference: 105Job Details
We are a leading Australian education and migration consulting firm seeking highly motivated Education Counsellor & Admissions Coordinator to join our busy onshore education teams in Melbourne and Sydney.
- Market Leader Growing Company
- International Working Environment
- Career Opportunities
- Melbourne & Sydney CBD
- Must Be Fluent in Both English and Mandarin/Vietnamese
- Recent University Graduates Welcome
The Company
S&W Consulting Group is the market leading company in Australian Education and Migration consulting services. S&W promotes the Australian Education on behalf of schools, colleges, and universities to international students all around the world. During last 15 years, with four branch offices and over 30 staff throughout Australia, S&W has been one of the fastest-developing agencies and has forged a reputation of outstanding quality by providing bespoke recruitment solutions for our clients.
The Culture
Our company is a vibrant and energetic one. Our core values define us and guide us in every aspect of what we do. We collaborate and we continually strive to improve all aspects of our business on a day-to-day basis. We work incredibly hard to get the best out of each other. We offer our staff a strong and exciting career with opportunities for career growth and development.
The Role
Now our company is looking for highly motivated full-time Education Counsellor (Melbourne office) & Admissions Coordinator (Sydney office), who have the real intention to enter the education services industry, to join our growing team to take over an active desk. The offices locate in Melbourne CBD and Sydney CBD, and we expect you to start as soon as possible. Please note fluent in Mandarin or Vietnamese is ESSENTIAL for these positions.
Education Counsellor (for Melbourne office)
Key responsibilities:
- Develop new clients and build close relationships with potential clients;
- Provide education consulting services to existing clients through a combination of phone and face-to-face sales activities;
- Assist clients with the process of Australian Student Visa applications;
- Liaise between schools and clients;
- Implement and coordinate social media strategies and campaigns;
- Actively participate in marketing event and campus activities;
- General administrative duties;
- Maintain our reputation for the highest standards of customer service in the education services industry.
The Skills
You will have excellent communication, problem solving and negotiation skills and outstanding customer service. On top of this you will be self-motivated, ambitious and be prepared to do what it takes to make S&W's name number one in Australia. You will know what it means to be a member of a team and will be confident to speak with new prospect clients. You will have the ability of multi-tasking and love exceeding targets, as well as having knowledge of and experience in implementing and coordinating social media strategies and campaigns. No previous working experience in education industry is required, but a proven track record in sales, marketing, or business development would be advantageous as would prior experience in student recruitment.
Key Selection Criteria:
- Demonstrated understanding of and experience in Australian education market and international student recruitment industry;
- Knowledge of and experience in implementing and coordinating social media strategies and campaigns;
- High level of effective communication and excellent organizational skills;
- Excellent customer service skills and the ability to communicate effectively both businesslike written and verbal;
- Ability to deal tactfully with confidential matters/conflicts and with people from all sectors of the community both local and international;
- A valid visa to work in Australia.
Admissions Coordinator (for Sydney office)
Key responsibilities:
- Manage the admissions process and facilitate enrolment of international students by liaising with clients and universities;
- Provide ongoing support to international students by assisting RMAs with subclass 485 visa applications, and ensuring compliance with Australian immigration regulations;
- Collaborate with the education team to develop and implement recruitment strategies for international students;
- Communicate with RMAs, education cousellors, and clients to collect and verify required documents for visa applications;
- Communicate with third parties, including DHA, skills assessment bodies, and state government bodies, on behalf of RMAs regarding visa applications;
- Possess adequate knowledge of Australian migration law and policy to ensure compliance and accuracy in visa application preparation;
- Ensure applicant documentation is complete, accurate, and up-to-date according to established standards;
- Monitor the progress of visa applications and maintain regular contact with clients to provide updates and gather additional information as needed;
- Work within strict timelines to ensure timely submission of applications and provide all requested documentation within established deadlines
Key Selection Criteria:
- At least 2 years of experience in a similar role, preferably in an education or migration consulting company;
- Tertiary qualification in Accounting, Law, Finance or Business related discipline (preferable);
- Excellent communication skills, both written and verbal;
- Attention to detail and ability to multitask;
- Ability to work independently as well as part of a team;
- Knowledge of Australian education system and institutions preferred
The must have's
To be considered for a position with S&W Consulting Group you must have the right to work in Australia. You must be fluent in both English and Mandarin or Vietnamese. An extra language skill would be highly advantageous.
How to apply
Please email your CV, Cover Letter, Academic Transcript (latest) as part of your application to [email protected]u (Melbourne office) or [email protected] (Sydney office).
Company Description
S&W Consulting Group is the market leading company in Australian Education and Migration consulting services. S&W promotes the Australian Education on behalf of schools, colleges, and universities to international students all around the world. During last 15 years, with four branch offices and over 30 staff throughout Australia, S&W has been one of the fastest-developing agencies and has forged a reputation of outstanding quality by providing bespoke recruitment solutions for our clients.
The Culture
Our company is a vibrant and energetic one. Our core values define us and guide us in every aspect of what we do. We collaborate and we continually strive to improve all aspects of our business on a day-to-day basis. We work incredibly hard to get the best out of each other. We offer our staff a strong and exciting career with opportunities for career growth and development.
The Role
Now our company is looking for highly motivated full-time Education Counsellor (Melbourne office) & Admissions Coordinator (Sydney office), who have the real intention to enter the education services industry, to join our growing team to take over an active desk. The offices locate in Melbourne CBD and Sydney CBD, and we expect you to start as soon as possible. Please note fluent in Mandarin or Vietnamese is ESSENTIAL for these positions.