NDIS Support Coordination - Vietnamese Speaking Full-time Job

NDIS Support Coordination - Vietnamese speaking

• Ongoing full time or part time opportunity 
• This role is based in Coburg but flexible work arrangements, including work from home arrangements are available
• Generous Salary Packaging options to increase your take home pay
• Excellent team environment with ongoing support from an experienced team of supervisors

ABOUT EXTENDED FAMILIES 

At Extended Families, we believe that having joy in one’s life and being a part of the community is important for everyone and that friendship and support are important cornerstones of a meaningful and fulfilling life. Our focus is on facilitating positive connections between people within a community and seek to widen social networks, empower individuals, promote inclusion, and strengthen the bonds people have within their local areas. We offer an array of programs which focus on building meaningful companionship and social experiences in the community through sports, arts, recreation and general participation in all life’s experiences. 

Our support coordination service is delivered by a team of experienced staff from a culturally and linguistically diverse background. Our focus is on children and young adults and we have strong multi-cultural links. In particular, we have strong relationships with the Vietnamese community and our Support Coordination service is very popular with families. Whilst our primary cohort is people with intellectual, physical, sensory, neurological disability and Autism, we have an increasing number of people with mental illness. 

As the Support Coordinator, you will support people with a disability and their families to navigate the NDIS, assess support options, connect with services and empower them to make decisions and choices regarding implementation of supports within their NDIS plan. 

Extended Families is a values-based organisation and has an excellent reputation in quality practice and supportive team environment. We see our employees for who they are and encourage them to utilise their strengths to provide quality services. We offer a hybrid work environment with flexible working hours. 

WHO YOU ARE

We are seeking a Vietnamese speaking worker to complement our culturally sensitive team. You will have:

• Experience in family case work or case management
• Bi–lingual Vietnamese and English; with good spoken and written English skills
• Knowledge and experience regarding NDIS (preferred)
• Excellent communication, organisation, flexibility and empathy and ability to engage with families
• A holistic practice orientation and an understanding of the various issues that may impact on a family such as mental health, child protection, relationship and socio-economic issues
• Strong administration and computer skills
• Ability to support children and young people with a disability and their families
• Be culturally sensitive
• Skills and experience in mental health support (highly regarded)

We are looking for people with a tertiary qualification in Social Work, Community Services, Psychology or equivalent.

The successful applicant will have relevant experience in and understanding of Disability Services, a current Victoria Driver’s license and access to a car, and a current Working with Children Check. You will need to obtain an NDIS Worker Screening Check clearance if not already held and where applicable, an international police check is also required. You will be required to provide evidence of your COVID-19 vaccination status prior to employment. 

Ideally the position will be full time (38 hours), but we are also open to a 3 or 4 day a week position (23 - 30 hours per week).

ABOUT THE ROLE

Support Coordinators work with families, carers and NDIS participants to provide independent support, coordinate all aspects of their NDIS plan and to form links with a range of community, mainstream and funded support services. They help participants and their families to implement their NDIS Plan to achieve goals.

This includes assisting people to:

• Source and assess support options and connect with services
• Coordinate services
• Implement, monitor and manage their NDIS plan
• Build their skills and confidence
• Respond and deal with any crisis
• Ensure goals are met, report outcomes to the NDIS and re-develop goals prior to plan review

Orientation, ongoing training and support will be provided.

BENEFITS OF WORKING WITH US

• A supportive work environment that is inclusive and supportive of individual differences
• Ongoing support and training opportunities
• Flexible work arrangements with hybrid work-from-home/office-based arrangements available
• Generous Salary Packaging benefits
• A laptop and mobile phone will be provided
• Access to discounted gym membership

LOCATION

You will be based at the Extended Families office in Coburg, supporting families across Melbourne, primarily in the Western Region.

HOURS

Most work is in business hours, although may include occasional after-school or evening visits to connect with relevant family members.

HOW TO APPLY

Please click on the link below to apply for the position. Please submit your CV, the names of 3 referees and address the Key Selection Criteria stated on the Position Description which can be found on our website: https://www.extendedfamilies.org.au/about-us/work-with-us

For further information about this role, please refer to the Position Description. Enquiries to Rosemary Nicholls, Support Coordination Manager by Email to [email protected], using the subject line: NDIS Support Coordination - Vietnamese Speaking enquiry via Hireviet.