Administration/Rostering Manager and Officer Full-time Job

About the business
We are a privately owned and operated residential aged care home that has been operating in Forest Lake since 2000. Our mission is to help and support people to live their best lives and we are looking for people who are passionate about caring for the elderly!

At Forest Lake Lodge, we adopt a holistic approach to caring for our residents. This means nurturing and supporting each resident's emotional, physical, spiritual and recreational needs and desires. We believe that all staff play a vital role in this and so we are looking for team members who can help us to achieve our mission. 

We have lots of different cultures in our home and value everyone's individuality. Whilst definitely not mandatory, we would love to hear from you if you speak any level of Vietnamese.

Benefits and perks

• Are you enthusiastic, hard-working and love working with people? Do love the elderly as much as we do? If the answer is yes, then you are encouraged to apply to join our happy and productive team.
• Forest Lake Lodge has Employee Development plans in them we acknowledge personal and professional goals as well as a pathway to achieve them.
• Forest Lake Lodge is located near shops and public transport.
• All staff has access to novated lease options for a vehicle.
   

About the roles

• Adminstration Manager and Officer Roles are both permanent full-time.
• Administration Manager role is paid $35/hr and works standard working hours (9am-5pm, Mon-Fri).
• Administration Officer role is paid $26.98/hr and is 5 days per week including Saturday and Sunday when you receive $40.47/hr Sat and $47.22/hr Sun.
• Work with and contribute to a fantastic team with a fun-loving atmosphere.

About you

• Technologically fluent with an ability to problem solve.
• Confident and cheerful disposition.
  Rostering experience, ideally with any rostering software such as Human Force.
• Customer service experience.
• Ability to learn quickly in a fast-paced environment.
• Effective communication skills. If you speak Vietnamese this would be an advantage.
• Be resilliant and motivated to do your best every day.
• Administration Manager is also required to have management experience. You will need to know how to get the best out of your team. 
• Experience with sales, marketing, HR, WHS, finance, IT and/or information systems would be an advantage.

Minimum Qualifications

• Nil.

  
Key Responsibilities

• Provide excellent customer service to the Forest Lake Lodge community.
• Effectively managing rosters for our staff of 150+.
• Provide administrative support including answering phones, filing and troubleshooting.
• Maintain and update software, databases and documents.
• Update social media, communications and family tours.
• Abide by the Code of Conduct.
• Stay up to date with training. 
• Any other duties as required.
• Positively contribute to our plan for continuous improvement, with your feedback we make things better!

  
If you have any questions in relation to this role please contact Danielle on 07 3278 9486 ext 1227 or Rainne on ext 1226.

About the business
We are a privately owned and operated residential aged care home that has been operating in Forest Lake since 2000. Our mission is to help and support people to live their best lives and we are looking for people who are passionate about caring for the elderly!
At Forest Lake Lodge, we adopt a holistic approach to caring for our residents. This means nurturing and supporting each resident's emotional, physical, spiritual and recreational needs and desires. We believe that all staff play a vital role in this and so we are looking for team members who can help us to achieve our mission.
We have lots of different cultures in our home and value everyone's individuality. Whilst definitely not mandatory, we would love to hear from you if you speak any level of Vietnamese.