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CHECK-IN CREW Part-time Job

Mar 19th, 2023 at 22:35   Tourism & Restaurants   Melbourne   1.1K views Reference: 11
Job Details

CHECK-IN CREW - VieTJet Air/Fiji Airways/Bonza

ABOUT THE COMPANY

Oceania Aviation is an Australian owned Ground Handling Services Company. We provide professional and efficient ground handling services to leading airlines and supply & maintain innovative ground handling equipment. Our large team throughout Australia and the Pacific are vital to these operations.

Oceania Aviation first commenced ground handling operations in June 1996 and now have over 500+ staff in 16 locations across Australia and the Pacific.

Our Company combines the latest technology and equipment, expert employees and a confident hands-on management style to deliver practical and high quality services.

 

ABOUT THE ROLE

Your role is to provide an exceptional level of customer experience to airline travellers and to always go above and beyond to make someone's day.

As Check-In Crew you will be responsible for:

  • Greeting customers with a smile at Check-in
  • Processing and checking travel documents meet requirements
  • Assigning seats on the aircraft
  • Preparing and issuing boarding passes and baggage reclaim vouchers
  • Gate boarding
  • Passenger Marshalling
  • Disruption Management

BENEFITS

We believe in offering ongoing career development and opportunities across our business and you will only be limited by your own personal drive. You will be provided with benefits that take YOU into consideration such as:

  • Competitive pay rates which is always above Award
  • 10.5% Superannuation
  • Shift penalties: If your shift starts between the below times:
  • 04:00-07:00 is $24.00 + 15% excl. of Superannuation
  • 20:00 - 00:00 is $24.00 + 15% excl. of Superannuation
  • 00:00 - 04:00 is $24.00 + 22.5% excl. of Superannuation
  • Saturday is time and a half
  • Sunday is double time
  • Uniform paid for
  • Paid training 
  • Enrolment into Cert III course
  • Fatigue management
  • Rosters published two weeks in advance
  • Flexible rostering for a work/life balance
  • Internal advertising for promotional and secondment opportunities
  • Employee Assistance Program to help navigate life's challenges

KEY SELECTION CRITERIA

Our company ethos is to treat people with respect and dignity and to understand individual qualities and contributions. To be a good cultural fit for us, you will need to:    

  • Ability to speak Vietnamese very advantageous
  • Be thoughtful and considerate towards others showing empathy
  • Be culturally sensitive and treat others with dignity and respect
  • Have a positive and happy disposition
  • Be honest and have integrity
  • Be self-aware and sincere
  • Be open to giving and receiving feedback
  • ESSENTIALS
  • Impeccable grooming and deportment 
  • High proficiency in spoken and written English
  • Proficient computer skills
  • Pass Drug, Alcohol and Audio tests (cost reimbursed after 6 months employment)
  • Capable of obtaining an ASIC card (cost reimbursed after 6 months employment) 
  • Have limited restrictions and ability to work a 7-day rotating roster
  • Ability to work weekends and Public Holidays including Christmas
  • Shift times will vary from the above depending on airline schedule which is currently 10:30 - 00:30 and may change.
  • Capacity to be able to work between 20 - 30 hours per week
  • Commit to shift lengths of 4 hours per day
  • Available for 1 week full-time training
  • Start date 20 March 2023

HOW TO APPLY

We would love to hear from you if you meet the selection criteria and if you have, and are able to commit to, the essentials that we are looking for to join our fantastic team.

Just click the APPLY button and attach your resume. 

Please note that only shortlisted applicants will be contacted. 

Employer questions

Your application will include the following questions:

 
How would you rate your English language skills?
 
Which of the following statements best describes your right to work in Australia?
 
How much notice are you required to give your current employer?
 
Are you willing to undergo pre-employment drug and alcohol screening?
 
Are you available to work on a rotating roster?
 
Do you have customer service experience?
 
How many years' experience do you have in the aviation industry?
Company Description
Oceania Aviation is an Australian owned Ground Handling Services Company. We provide professional and efficient ground handling services to leading airlines and supply & maintain innovative ground handling equipment. Our large team throughout Australia and the Pacific are vital to these operations.
Oceania Aviation first commenced ground handling operations in June 1996 and now have over 530 staff in 16 locations across Australia and the Pacific.
Our Company combines the latest technology and equipment, expert staff and a confident hands-on management style to deliver practical and high quality services.